Best Western Merrimack Valley Hotel - Haverhill

ex. BEST WESTERN Plus Merrimack Valley

401 Lowell Avenue, Haverhill, Massachusetts, United States, 01832-3683show map
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Highlights
Overview

Best Western Merrimack Valley is a pet-friendly venue in vicinity of First Presbyterian Church Of Haverhill. The accommodation opened its doors in 1986 and was remodeled in 2010. 24-hour front desk assistance, dry cleaning and wake up calls are available to all guests.

Location

The hotel is located in the center of Haverhill, in the theatre district, 2.9 miles away from Winnekenni Park. The property is just 15 minutes' drive from Newburyport. In the vicinity of the venue there is Museum of Printing.

The hotel’ s close proximity to expressway means access throughout the area.

Rooms

Each room includes pay TV, coffee and tea making facilities and a telephone. Moreover, they include a microwave oven, a dishwasher and a refrigerator.

Eat & Drink

Guests are offered a deluxe continental breakfast served in the restaurant. Guests can enjoy local dishes at the gastronomic restaurant. There is a garden bar on site. Guests can eat at Oriental Garden, McDonald's Restaurant # 16500 and Athens Pizza and Subs, which are about 550 feet of the accommodation.

Leisure

Guests can enjoy relaxing after a busy day by swimming in a swimming pool. Guests can work out in a fitness center during their stay.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   127.

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Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Shuttle

Shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness center
  • Tubing

Services

  • Shuttle service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Full american breakfast
  • Continental breakfast
  • Restaurant
  • Free breakfast

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Indoor swimming pool
  • Beach towels
  • Television in lobby
  • Jacuzzi

Room features

  • In-room air conditioning
  • Heating
  • Connecting rooms
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting bedsFREEThere are no extra beds provided in a room.  There are no cribs provided in a room. 
PetsPets are allowed on request.
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Rooms and availability

Guest Room
  • Bed options:
    • 2 Queen-size beds
    • 1 Queen-size bed
  • Max occupancy:
    2 persons
room details
Standard Queen Room Mobility accessible
  • Bed options:
    1 Queen-size bed
  • Max occupancy:
    2 persons
room details
Family Queen Room
  • Bed options:
    2 Queen-size beds
  • Max occupancy:
    2 persons
room details
Location
  • Nearby
  • Restaurants
  • City landmarks
Museum of PrintingMuseum of Printing1400 ft15 Thornton Ave
Athens Pizza and SubsAthens Pizza and Subs1300 ft781 River St
show map
Getting around
Airports
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.4
Very goodbased on 47 reviews
  • 9.0
    Perfect

    Perfect location, and Boston located not that far away.

  • 7.0
    Very good

    Conveniently located. Staff very nice

    The indoor pool does not look inviting. Some room equipment not functional

  • 10.0
    Perfect

    Everything was clean and very comfortable. Genesis was very nice and informative. Helped setup my rewards.

    Everything was great.

  • 6.6
    Nice

    Value was excellent. Location was also good. Neighboring amenities were helpful. Access to major routes was a plus.

    Some people were very nice, others were less so. I asked for a wake up call that I never got. Came in at 11pm and there were no parking places because there were buses, trailers and other guests using multiple spaces. The breakfast room was mobbed--no place to sit and jockeying for food and utensils. Not a lot of the staff seemed very happy. Couldn't turn TV captions on--which I need. Wish room had liquid half 'n' half instead of dry cream. Not enough electrical outlets (same problem in most hotels)

  • 10.0
    Perfect

    The staff were very friendly and always helpful. The breakfast was good and the staff there were excellent.

  • 5.0
    Guest rating

    The breakfast room was kept clean by an attendant.

    The room was very very small-the A/C was very loud --The breakfast was mediocre. The breakfast room was kept clean. The breakfast food was fair not a place that I will return.

  • 7.4
    Very good

    Price

    No drinking water in vending machines.

  • 9.2
    Perfect

    It was quiet and room well supplied

    bed a little soft for me

  • 6.6
    Nice

    The Room was clean and love the bathroom

    Was surprised by the taxes and couldn't get on the wifi and the switch didn't work on the lamp

  • 9.6
    Perfect

    I am a very picky, demanding traveler, everything i asked for, this hotel accommodated with no hesitations. The breakfast was awesome. The beds were extremely comfortable. I am planning on staying here again if in the area.

  • 7.0
    Very good

    I will stay there again

    Toilets in room for men to low touch the water @times while sitting

  • 7.8
    Very good

    It was good for the price I paid.

    Booking. Com assure me that they would not go into my credit card till I was there. The approved my card one day before I was there. And also said that I had till 4:00pm to cancel or they would charge my card, but nevertheless they went into my card the day before. Not a very good thing to do, say something and then do something else.

  • 6.2
    Nice

    Smell of cigarette smoke in hallways and room all night long. Room mini-fridge did not work.

  • 7.4
    Very good

    location, walking distance to drugstore, market, dinner options, coffee shop, etc.

    hallway musty smell

  • 5.0
    Guest rating

    Nothing.

    We reserved a room with two queen beds for 4 adults on Sept. 13, 2014 for Oct. 11, 2014 at the Best Western Merrimack Valley. We were shopping in Merrimack until 8pm when called the hotel to confirm our reservation. A women informed me that we had a room with one queen bed and one sofa bed (thinking it would be a normal - double bed size sofa bed)... So I asked if we could get switched to get two queens since we paid 152.00$ for.. and she said it was not possible since the hotel was fully booked. At this point, we are tired and hungry. So, we went for supper and drove to the hotel. We get to the hotel around 10:15pm to check-in. Cody at the front desk (who was very polite and empathetic towards our situation) informed us of the situation again, that we had one queen bed with a sofa bed, we complained about the rate staying the same since we didn't get the room we booked, so he said we needed to talk to Val Robichaud or Angela Gilkes to lower the rate. He also informed us that the nearest available hotel to accommodate us would be in Bangor.. 3h away. Again, we are tired and just want to go to bed since we have another big shopping day in the morning. We get to our room, and realize that the "sofa bed" was the size of a Toddler bed and we are expected to sleep 2 adults on this bed. Unacceptable. So we return to the front desk and finally they go to the storage room and found us a double bed mattress to put on the floor. The next morning, we ask to speak to the lovely Angela Gilkes! No customer service skills what so ever. I have never been treated with no respect like that by a Hotel Manager in my life. She was defensive, unapologetic, kept interrupting us, raised her voice and did not seem the least bit sorry for the inconvenience. She offered to lower the rate by 30$. Unacceptable. We had to argue with her to have the rate lowered to 85$ which I still think is too much considering the experience we got and service received.

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FAQ
What is the closest airport?
The hotel lies within 22 miles of Manchester Boston Regional airport.
Can I have a breakfast on site?
Yes, an cold buffet breakfast is available for guests.
Does the property offer facilities for business travelers?
Yes, the business facilities include a business center and meeting facilities.
Does the property offer facilities for guests with children?
Yes, the property offers cribs and babysitting.
How far is the city center from the property?
The city center is located 2 miles away.
Are there any cleaning services provided?
Yes, the hotel offers room service and laundry.
What room types are available here?
The hotel offers such room types as a single room and standard room.
What onsite sport activities can I take part in?
You can benefit from a gym and a fitness center available on site.
Highlights
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExisting bedsFREEThere are no extra beds provided in a room.  There are no cribs provided in a room. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.